Get Xoned

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About Us

Get Xoned

Shipping & Delivery Policy

At Xoned, we aim to deliver your streetwear with speed and care. This Shipping & Delivery Policy outlines our process to ensure a seamless experience.

1. Shipping Locations
  • We ship to addresses within India.

  • Some regions may have restrictions due to logistics or customs regulations. Check eligibility at checkout.

2. Processing Time
  • Orders are typically processed within 1–3 business days, excluding weekends and holidays.

  • Custom or pre-order items may require additional processing time, as noted on the product page.

3. Shipping Methods and Costs
  • We offer standard and express shipping options. Costs are calculated at checkout based on weight, destination, and method.

  • Free standard shipping may be available for orders over 3999/-, subject to terms.

4. Delivery Timeframes
  • Standard Shipping: 5–10 business days for domestic orders; 10–20 business days for international orders.

  • Express Shipping: 2–5 business days for domestic orders; 5–10 business days for international orders.

  • Delivery times are estimates and may vary due to customs, holidays, or unforeseen circumstances.

5. Tracking
  • A tracking number will be provided via email once your order ships.

  • Track your order directly on our website or through the carrier’s portal.

6. International Shipping
  • International orders may incur customs duties, taxes, or fees, which are the responsibility of the customer.

  • We are not responsible for delays caused by customs clearance.

7. Lost or Damaged Shipments
  • If your order is lost or damaged during transit, contact us within 14 days of the expected delivery date at support@getxoned.com.

  • We’ll work with the carrier to resolve the issue or provide a replacement/refund as applicable.

8. Contact Us

For shipping inquiries, reach out to:

  • Email: support@getxoned.com

  • Phone: [Insert Phone Number]